Returns Policy
We accept returns of unopened items within 7 days of delivery if the return is due to our error. In such cases, we will cover the return shipping costs. If the return is for any other reason, the customer is responsible for shipping.
Return Packaging Requirements:
To ensure the item is returned in its original condition, it must be repackaged exactly as received. If your order included a frozen ice pack and an insulated wrapper, please re-freeze the ice pack and return it along with the insulated wrapper.
For any questions regarding returns, please contact our customer support team.